HOW WOULD IT BE LIKE TO WORK AS A CUSTOMER RELATIONSHIP OFFICER WITH US?
- Act as the primary contact for a portfolio of existing B2B clients.
- Prepare, draft, and update commercial contracts, annexes, addenda, and other project-related documents.
- Review documents for administrative and procedural compliance according to company standards and applicable legislation.
- Monitor contract deadlines and ensure timely communication to all stakeholders (renewals, extensions, terminations).
- Provide administrative support to the sales team during the bidding and offer preparation process (documentation, forms, presentations).
- Prepare periodic reports on contract status and other commercial documents.
- Other Sales Support related activities: processing, billing, archiving, etc.

How do we picture you?
- University degree (preferably in economics, law, or technical fields).
- Minimum 3 years of experience in a similar role (Sales Support, Contract Management, Commercial Back Office).
- Experience in drafting contracts (demonstrated knowledge: contracts structure, contracts type, contracts writing, etc.).
- Strong MS Office skills (Word, Excel, PowerPoint) and experience working with CRM/ERP systems.
- Understanding of telecommunications and IT integration terminology and processes (an advantage).
- Excellent written and verbal communication skills, attention to detail.
- Ability to work under tight deadlines and manage multiple tasks simultaneously.
- Advanced level of English (written and spoken).
Key Competencies
- Customer relationship management
- Active listening and problem-solving
- Detail orientation for contract work.
- Collaboration with cross-functional teams
- Time management and multitasking
