Sales Support Analyst

Operation & Maintenance Technician

Working on call
Monitoring and troubleshooting infrastructure assets
Monitoring and investigating incidents
Equipment (servers and telecom equipment) installation, service & maintenance
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How would it be like to work as a Operation&Maintenance Technician with us?

You will provide technical support to customers who have equipment located in our Data Center in Cluj-Napoca. You will work 09:00-18:00 M-F and on call. (It is important for you to know that our working program is a flexible one and that we are always going to help you if you need it).

You will monitor and investigate the incidents and malfunctions that may occur during the functioning of the equipment located in the Data Center and on client location. You will work together with the customers’ technical teams to ensure the functionality of that equipment.

You will be responsible for the installation, service and maintenance of GTS and customers’ equipment located in the Data Center as well as in its location.

You will proactively monitor, with the support of dedicated systems, the infrastructure elements that ensure the continuity of Data Center services as well as of GTS sites, and you will be involved in the maintenance and troubleshooting process.

You and the whole team will be kept up to date with lots of technologies: our training program is an extended one!

How do we picture you?

You are a graduate or a student at a technical university.

You have experience in IT infrastructure maintenance, and you have good knowledge about the equipment we use: Cisco, Juniper, Huawei, Alcatel.

You understand how electrical systems work and you can troubleshoot single-phase and three-phase electrical systems.

Even if these are not mandatory conditions, we would like you to:

  • have previous experience in another Data Center;
  • know how HVAC systems and specific power supply systems (UPS, generators, electrical panels) work, and to be able to troubleshoot them;
  • know how an OTDR or a Power meter works.

You have a B category driver’s license. This is important, because you will receive a company car.

Last but not least, you are fluent in English :)

YOUR GTS BENEFITS

GTS has always grown through its people. Each of us matters: we work together; we share the outcomes of our success and we are there for each other in all moments of life.

Flexible benefits budget

You have the opportunity to choose what better suits your needs.

Trainings

So that you are always updated and know what should be expected in your area of expertise.

Company paid certifications

We are here to support you in every step you take for your professional development.

Advance salaries

We know that sometimes you need to be rewarded beforehand for your work...

Medical subscriptions

You can trust that, when necessary, you know who to rely on, without spending time searching.

Aid in case of passing away

No one should go through the hardest times alone…

Birth aid

Your joy is also ours!

Referral bonus

A person you have recommended got the job? You get a bonus!

Fruits in the office

A day in the office is more cheerful if we add … color, energy and vitamins!

Christmas gift

“Santa GTS’s” bag is always full, and the reindeers never miss their way to us!

Easter gift

We are a cheerful and united team: how could we not have… a “GTS Easter bunny”?

Children’s gift for June 1st

We know how much you want your kids to be happy!

APPLY FOR THIS JOB

If you are interested in this position please fill in the form and send your CV.

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