Helpline

Helpline

0800.4XX.XXX numbers
FREE calls
Unique national number
100% availability

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WHAT IS GTS HELPLINE?

With GTS Helpline, your company has a 0800.4XX.XXX number, with reverse charge.

Simplify how customers and business partners can get in touch with you, giving them the added benefit of free calls: call costs are fully covered by your company!

GTS Helpline service also means simplicity for your IT team, being easy to provide for all types of exchanges and telephone lines you use.

KEY FACTS

  • 100% availability

    As with our other services, the continued operations of GTS Helpline are guaranteed by SLA.

  • 24/7 specialized support

    You can always receive full and proactive support from the Network Operations Center (NOC).

WHY GTS HELPLINE?

Designed to help you have an easier and more profitable relationship with technology, the GTS Helpline involves premium quality, flexibility and guaranteed performance.

Able to receive calls from other networks

Your 0800.4XX.XXX number can be called from the national networks with which we have concluded interconnection agreements.

Choose the networks you want to receive calls from

Your GTS Helpline number can be configured in order to be accessed from fixed, mobile, or both types of networks.

Ideal for promotional campaigns

Free calling is appreciated by customers who call to sign up for promotions or to request information.

Help for business development

If customers find it easier to call you, the company will grow faster.

WHEN IS GTS HELPLINE NEEDED?

T0

Situation

Your company operates in the field of consumer goods. Organize a promotional campaign with national coverage, in which you want people of all ages and from all social classes to participate. Anticipate that a large number of them will call to find out about registration information, so you decide to give them the facility of a free call line.

T1

Solution

Easy to implement and with the possibility of using several lines simultaneously, the GTS Helpline number is also quite easy for customers to remember. The free call will encourage them to call, and the information received will help them sign up for your promotion.

T2

Result

The GTS Helpline is a very effective marketing tool, the use of which helps you create and maintain the relationship with customers in promotional campaigns (and not only!).

TESTIMONIAL
Porsche

“Our relationship with GTS dates back to 2003, time during which the communication solutions offered by them have been adjusted and adapted to respond as quickly and efficiently as possible to our needs. With seriousness, promptness and professionalism, the GTS experts team managed to develop a complete package of integrated IT&C services, customized to our business requirements, thus simplifying the entire communication process with employees and car dealers across the country.”

PARTNERS

APPLICATIONS

For your customers, the GTS Helpline means access to information or placing orders without the cost of a phone call!

Small businesses can use free calling as an argument to persuade their potential customers to call.

Large companies can increase their productivity in customer relationship management through the increased availability and reliability of the GTS Helpline solution.

Call centers that handle a large number of calls adopt, by using the GTS Helpline, a cost-effective variant, with various customization options.

Discover other relevant solutions

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Short number

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