Unified Communications

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Combine your communication tools and improve company efficiency

GTS Unified Communications (UC) combines voice, collaboration and messaging into a single and seamless business solution. It automates human and device communication, providing users with the harmonized experience across laptops, smartphones, tablets and IP phones. With this platform, an individual can send a message on one medium and receive it on another. The ability to easily communicate via different devices improves employee efficiency and enables them to be more responsive to customers. GTS’ UC platform can be implemented easily without the need for large capital investments.
 

Benefits

  • Ability to communicate quickly and easily
  • Seamless multi-tasking between multiple devices
  • Flexibility to scale quickly up or down users as required
  • Cost-effective monthly pricing with no upfront investment
  • Full and proactive support in 24x7 Network Operations Centers (NOCs) for all services


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Overview Applications Specifications
Unified Communications is a perfect solution for companies that want to leverage business efficiency and optimize processes without spending large capital expenditures. The GTS UC service offers a full-scale solution for all corporate communication needs. The integrated communication platform improves cooperation across the company and encompasses all technical communication tools.
                           

IP Phones
You do not need to worry about ordering IP phones as they are an integral part of UC services. You can choose from different types of IP phones with various functions including User Directory.
 
Chat and Presence
A unified telephone directory with basic information about users, including photographs, is available for smartphone, IP desktop phone or laptop.  Presence shows the status of each of your contacts and is created automatically based on current activity. Create a group or private chat and communicate instantly.

Laptop and Mobile Communicator
No more juggling many different applications on different devices. GTS UC-One Communicator is a single application providing access to voice, video, instant messaging and presence applications. You can transfer your conversation from laptop to mobile seamlessly. GTS UC-One provides users with a unified communications experience across mainstream PC and mobile platforms including Windows, Mac, iOS and Android. 
 
HD Voice and Video
Whether it is a local, international or video call, you always receive a smooth connection with the best quality. You will be always understood. Voice and video calls are enhanced with the highest quality audio.
 
Click2Dial and Outlook Integration
No more entering a phone number on desktop phone. Use click to dial (one click) and pickup a headset to talk. Integration with Microsoft Outlook allows synchronization of your personal contacts in Microsoft Outlook with Call Manager. When you have found the contact, you can dial the number directly (click to dial) or click the name to display contact information.

Desktop Sharing
Internal meetings between employees from remote sites can be more effective. With one click, share what you have on your desktop and discuss relevant documents with your team. The client supports desktop sharing that can be initiated from either the main window or the communications window. It is also integrated with chat and calling views into a single window for easy use.
 
Audio Conferencing
Permits adding people from different locations to the discussion. You can use desktop sharing or send documents immediately to conference participants for enhanced collaboration. This feature allows you to create and manage audio conferences via Outlook or business communicator.


To learn more, contact us.
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