Customer Support Representative

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It is important to have around you people that have a common vision and who share the same values. That is why, we think we will get together wonderfully if you have:

  • communication abilities;
  • willigness to permanently learn and self improve;
  • attention to details;
  • technical skills and real interest in the news from your field of activity;

What we expect from you:

  • to provide on the phone technical support;
  • to answer and record requests regarding the functionality of Internet, Data and Voice services;
  • to do basic troubleshooting on network equipment in order to investigate and identify customers problems;
  • to be in permanent contact with our customers.
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What recommends you:

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  • technical university education;
  • excellent communication and customer service skills/interest
  • technical knowledge and skills in order to do the job at a high level of accomplishment;
  • the ability to promptly react, to analyze, diagnose and solve issues;
  • proactivity, creativity, initiative, drive to improve and continuously learn;
  • willingness and ability to learn quickly new skills and technologies;
  • customer focus;
  • fluency in English.

Benefits:

  • on the job training with our senior colleagues for two months
  • access to our WIKI and technical labs;
  • technical certifications covered by the company;
  • great opportunities for career development;
  • technical trainings;
  • easily accessible location;
  • private health insurance for you and your family;
  • Employee Referral program.
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